And the staff were not friendly - most didn't speak English, but that wasn't a big deal for us. Cons: The check in counter opened at 6am but my flight was at am. So it was very rush. Hope they can start check in earlier. Pros: Nice service and excellent staff will recommend Emirates airline to everybody. Pros: Crew is horrible. Very rude and refused to help by any means when i asked for my baby stroller. I have 2 kids that I had to carry all the way through customs and bagga claim because refuse to bring stroller to the gate and was very rude in their answer.
Horrible Experience. I will never fly emirates. Cons: train the crew to respect customers, and to show care for families. I'm surprised Emirates always market about how friendly they are with family travels when the crew not only refuse to bring the stroller to the gate like all other airlines, but was also very rude. Her name was Annalie.
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Pros: Because i changed to business class, it was a different experience. Comfort, convenience, good service. Cons: Lounge access for my wife traveling in economy I was in business. Had two passes both in my name got a rude and unprofessional greeting by Vietnam Air staff.
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This in its self will make my reason to fly Vietnam Airlines the last choice. Cons: The crew was rude, no blankets, no entertainment. Overall was not good. Pros: It was okay, really overpriced for what would have been a fine low-budget flight, like an Air Asia. Cons: Seat comfort, food, entertainment, boarding, disembarking. Cons: From the check in, to the food and cabin experience is worsened by far. Check in - no check in line for premium passengers. Not worth the money to paid for the experience and services.
Cons: It was my first time frying with Cathay Pacific the flight was okay, food wasn't that good. I don't want to compare with the other, my opinion should have more variety or snack between meals since 15 hours flight. Thank you for listening! Cons: The flight was delayed and I almost missed my connecting flight to Oslo. There should be enough food to cater for passengers and regular snacks on board. Pros: Everything but mostly the leg room. Not sure if it's due to the airline type Dream-liner or just the seating arrangement but makes for a very comfortable long haul flight.
Excellent wide screen entertainment system, not like the majority of aircraft with undersized and poor screen quality. And unlike previous comments, actually enjoyed the fact I had to disembark at Dubai on flight from Brunei to London allowing us all a chance to stretch our legs, go to the toilet and get a good cup of coffee.
Cons: Confusion at check in on baggage constrains. Conflict between what the agent told us and what was documented on our ticket contract.
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Plane very cold Unable to recline seats for much of the flight under guidance of flight attendants. Unable to sleep as a result. Pros: They were very generous with food and drinks. It was a pleasant flight. Cons: Our seats were uncomfortable. We did not like sitting on the front row three deep. We would have preferred the extra legroom seats we had on the 1st flight. Cons: This time Singapore Airlines Staff seem to be not so helpful.
Previously they were happy to help with smiling face and approachable immediately. This time in spite of asking for help in the cabin no one turned up even after multiple requests.
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I could only get help when someone one walks next to me. Cons: Meal was disappointing. Beef was overcook and hard. Service quality is just okay. Pros: The crew was friendly and polite. Cannot complain. The seat in Premium Economy was better than expected. Certainly worth the upgrade. Cons: The food was good but could have been better. I don't really know what to normally expect. The cloth napkins and metal flatware were certainly appreciated. Cons: No entertainment system but who cares on a 1 hour flight. Cons: Got food poisoning from the potato salad, as did other Americans who were on our same flight.
Cons: On-time departure and arrival, clean and well-maintained aircraft, good crew, decent meals 2 , very tight seating in Economy without much comfort. Cons: wifi was not working; food was below average; movie selection options poor.
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Cons: Best airline! More space between seats. Great service. Great meals and snacks and overall excellent experience! I've travel a lot and no other airline in North America comes close!
Cons: More direction once crew knew the connecting flight would be lost, especially to minors. Cons: Crew speaks only a couple of words in English. Never flying China Eastern again. Cons: Can make the food and tea more hot? Shanghai to Hong Kong meal is goood. Cons: Online check-in did work for me. I had to wait in line for ticketing. Cons: The seating was uncomfortable. The flight crew was was rude and were constantly rushing everything. I saw them yank the headphones out of a sleeping mans ears as we prepared for landing 45 minutes early.
Cons: Two flights with close departure times used the same gate, leading to an overcrowded gate area at Pudong. Cons: In-flight entertainment system could have more English content. Cons: The flight was delayed 5 hours and there was poor on site communications. This is the definition of a poor flight. Cons: My 2 checked suitcases had tsa locks, both of which were taken off and not returned and I have a couple items missing.
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Not much you can do about it but very frustrating. Cons: The flight crew and gate crew were the rudest I have seen in my entire life. They acted as if they were too good to acknowledge passengers and ignored the flight attendant light and other efforts to get their attention to ask a question.
Pros: Excellent crew. Got on just in time. Last one on the flight but they were very understanding. Loved the airbus A Cons: It was great but food could have been better. Process to get onto the flight at DXB was much longer and complicated than it needed to be.
Huge airport and big distance between connecting flights. Cons: Just because I have bought my ticket on points I was not given a chauffeur driver.
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The ACs were not working till the plane took off. So for an hour we were in a hot Sauna in an A supposedly the best airplane that Emirates has. That has never happened in Emirates flight earlier btw. Cons: Flight was delayed for 2 hours without advance notice.